Shipping Policy
At Founding Era Coin, we aim to process and deliver every order safely and efficiently.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Processing may take longer during holidays or periods of high demand.
Estimated Delivery
Most orders arrive within 7–15 business days after processing.
Delivery times are estimates and may be affected by the destination, carrier delays, weather, customs, or public holidays. Founding Era Coin cannot guarantee an exact delivery date after an order has been transferred to the carrier.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and selected delivery method. Free or discounted shipping may be offered during selected promotions.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for the first tracking update to appear.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Founding Era Coin is not responsible for delays, failed deliveries, or additional costs caused by incorrect information.
Please contact us immediately if you need to correct your address. Changes cannot be guaranteed after processing begins.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery period, review the tracking information and contact our support team. We will help investigate the shipment with the carrier.
Damaged or Incorrect Orders
Contact Founding Era Coin within 7 days of delivery if your order arrives damaged, defective, incomplete, or incorrect.
Please provide your order number, clear photographs of the item and packaging, and a brief description of the issue. Keep all original packaging until your request has been reviewed.
International Shipping
International orders may be subject to customs duties, taxes, or import fees. Unless stated otherwise at checkout, these charges are the customer’s responsibility.
Customs processing may extend the estimated delivery time.
Contact Us
For questions about shipping, tracking, or your order, please contact Founding Era Coin Customer Support through our Contact Us page or customer service email.